Client calls
The client reaches your business during the day, after hours, or while your team is already busy.
AI receptionist for medical spas
You focus on the patient. We focus on the desk.
Velvet Desk answers calls, schedules appointments, tracks caller details, sends reminders, and follows up for reviews so med spa providers can stay focused on care, not front desk chaos.
Incoming lead answered
Transcript, profile, and scheduling workflow started.
Calls handled24/7
Multiple callsReady
Follow-upAutomated
From first call to five-star review
What Velvet Desk does from start to finish
One connected system for the repetitive desk work that slows down a busy med spa.
AI answers
Velvet Desk greets the caller, collects the right details, and keeps the conversation professional.
AI documents
The call is transcribed, a caller profile is created, and key details are stored while the conversation continues.
AI schedules
The system helps move the client toward the right appointment, consultation, or follow-up step.
AI reminds
As the appointment approaches, Velvet Desk can remind both the client and the physician or provider.
AI follows up
After the med spa service, the system can follow up and request a Google review at the right moment.
Traditional desk vs AI-powered desk
What a traditional system lacks
Velvet Desk is built to reduce the problems that appear when one person, one phone line, and scattered software become the bottleneck.
Traditional front desk
Velvet Desk
Missed calls when staff are busy or off the clock
After-hours support and consistent call capture
One receptionist can only handle one caller at a time
Can handle multiple calls at once without making leads wait
Human lateness, turnover, workplace drama, and training gaps
Always ready, consistent, and never late
Surprises hidden in sticky notes, missed callbacks, or disconnected software
Cleaner records, transcripts, caller profiles, and follow-up workflows
Multiple subscriptions and dashboards that do not talk to each other
A simpler connected desk workflow built around the client journey
Voice receptionist
Answer new leads, current clients, and basic scheduling questions with a calm, branded voice experience.
Caller profiles
Capture who called, why they called, what they want, and what needs to happen next.
Appointment support
Move callers toward consultations, treatment bookings, reminders, and follow-up steps.
Review follow-up
After the service, guide happy clients toward a Google review and help your med spa build trust online.
Quick interactive quiz
Is Velvet Desk the right service for you?
Answer 10 yes-or-no questions. At the end, the page will show where Velvet Desk could help your med spa save time, capture more leads, and simplify desk work.
Question 1 of 10
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Ready to see where your desk is losing time?
Schedule by texting/calling 360-401-5792 or emailing velvetdeskai@gmail.com.
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